You can purchase a Product from the Shop. The checkout process may vary between Products.

Here are the main steps from the start to finish:

  1. Choose the Product from the Stop.
  2. Fill in the details needed for the Product.
  3. Login with with your existing credentials, or enter information for a new Profile.
  4. Make a payment if the Product needs one.
  5. Wait for the Service to be provisioned.

The status of the ordered Services

  • Order received. Waiting activation. The Order for the Service has been received, but the activation is still waiting in the queue or no payment has been received yet.
  • Processing. The Service is being processed. The Service is being provisioned.
  • Ready. The Service has been successfully provisioned and is now ready.
  • Error. The Service provisioned failed. Please contact support to solve the issue.

Products with trial period

When you order a Product that has a trial period, the Product is activated immediately.

If there is non-trial and trial Products on the same Order, the trial Products are activated immediately and the non-trial Products after Invoice of the Order is paid.

Invoicing fee visibility in checkout

When Invoice is selected as the payment method, an invoicing fee may be shown in the summary.

The fee is based on the selected invoice delivery method. If no invoicing fee applies, no fee row is shown.